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Support Topics

Account Settings

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Event Messaging

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Event Metrics and Reporting

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Getting Started

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Setting up Attendee Profiles

Setting Up Exhibitor Booths

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Setting up Webcasts

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Webcast Tracks

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Space Editor Overview 

The space editor allows you to visualize what your live event space will look like by making changes within the environment. Elements that appear in a template cannot be removed, but they can be turned off.   Booth Properties  a. Background Image: Can upload your own, or choose from the prepopulated options  b. Background Video  c. […]

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Advanced Space Settings 

1. Click into a space (ex. ‘Auditorium’ or ‘Help Desk’)  2. Click the 'Advanced Settings’ option on the top navigation bar  3. Set the following:  a. Sponsor: Set for a space  -Beneficial to set for reporting  b. Type: Tied into entitlement and restrictions  c. Approval Level: For internal reference  d. Language  4. Set the Space […]

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How to add staff to spaces in your event 

1. Click into a space (ex. ‘Auditorium’ or ‘Help Desk’)  2. Click the 'Staff’ option on the top navigation bar  3. Under ‘Space Staff’ click ‘Add New’  Hint: Staff must be added to the event registration before being able to add to an event space.  4. Search for the user(s) that you would like to […]

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How to add handouts to a space in your event 

1. Click into a space (ex. ‘Auditorium’ or ‘Help Desk’)  2. Click the ‘Handouts’ option on the top navigation bar  3. Under ‘Space Handouts’ click ‘Add New’  4. Fill out the Handout Settings  a. Title*   b. Description  c. Set the following to be on or off:  -Handout is active and accessible  -Do not allow […]

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How to add content to a space in your event 

1. Click into a space (ex. ‘Auditorium’ or ‘Help Desk’)  2. Click the ‘Content’ option on the top navigation bar  3. Under ‘Space Content’ click ‘Add New’  4. Fill out the Content Features Settings  a. Content Title* b. Display Order  c. Availability (If nothing is set here, it is always available)  d. Feature Type   Hint: […]

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How to create a new space in your event 

1. Select 'Space’ on the event settings panel  2. Click ‘Add New’ or ‘Copy’ an already existing space  3. Add a Title* for the space  a. This title may potentially be front-facing (keep that in mind when picking a title) b. Add an image/logo if wanted (not required) c. Add a thumbnail if wanted (not […]

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