Step 1: Navigate to Registration Packages 

Chati registration packages are created at the event level. 

1. Log in to your Chati admin dashboard 

2. Select your event 

3. Click the “Registration” section in the event settings panel, then “Packages” 

Step 2: Create a New Package 

1. Click "Add New" 

2. Enter a descriptive package name (e.g., "General Admission", "VIP Pass", "Early Bird Ticket") 

3. Optionally add a package “abstract”. This can be added to your package selector if you choose. 

Step 3: Configure Package Settings 

1. Set the package precedence. 
   • The higher the prescedence, the higher the “value”. This may be important for the “Default” event package. Unless a specific one is selected for the registration page, it is the one that is not private, has the lowest precedence value, then alphabetically.  

Step 4: Assign Package Items (Access Control) 

This is where you define what attendees with this package can access: 

Adding Rooms and Webcasts: 

1. In the Package Items section, click "Add Item" 
2. Give the item an appropriate description 
3. Select the content type: 
   1. Booths/Show Floors: Individual event rooms/spaces 
      • Note: All spaces are considered booths 
   2. Webcasts: Live or recorded sessions 
   3. Booth Types: Specific categories of exhibitor booths 
4. Select the specific items from the dropdown 
5. Repeat for all content this package should access 

Important: Only add the rooms, webcasts, and booth types that attendees with this package should be able to view. If they attempt to access content not in their package, they will see an error message. If all users should be able to see everything, you must still have one registration package. Add three package items: All Booths, All Spaces, All Webcasts. 

Step 5: Assign Default User Type (Optional) 

1. In the User Type field, select a default user type from the dropdown 
   • User types are created at the account level and can be added under users--> user types. Because user types are an account level item, each user may only have one assigned user type across accounts 
2. This user type will be automatically assigned when someone registers with this package 
3. User types can be used for additional entitlement controls in dynamic banners, navigation menu items, and more. 

Step 6: Configure Confirmation Email 

1. See Creating Registration Confirmation Emails for more information 

2. Each package can have its own unique confirmation email. Be sure the registration email template you select reflects your registration type (standard, two factor, or paid). 

Step 7: Save the Package 

1. Review all settings 

2. Click "Save" or "Create Package" 

3. Your package is now saved 

Step 8: Configure Package Pricing (Optional) 

After saving the package, you can add pricing: 

1. After saving, you'll see a small button at the bottom of the package page 

2. Click this button to open the price list 

3. In the price list, you can add pricing entries for:
   • The package itself 
   • Any package add-on items 
4. For each pricing entry, you can set:  
   • Price amount 
   • Optional date restrictions (e.g., early bird pricing valid until a specific date) 
5. Click "Add" or "Save" for each pricing entry 
6. You can create multiple pricing entries with different date ranges (e.g., Early Bird until March 1, Regular pricing after March 1) 

Step 9: Review and Finalize 

1. Verify all pricing entries are correct 

2. Check date restrictions are set properly 

3. Test the pricing display on your registration page 

4. To add discount codes, go to registration--> discounts and create each code. Be sure to add a discount code field to the registration page. 

5. Your package is now ready for use 

Managing Multiple Packages 

• Create as many packages as needed for your event structure 

• Use clear, descriptive names to easily distinguish between packages 

• Consider creating packages in order of access level (e.g., Basic, Standard, Premium, VIP) 

Best Practices 

• Plan your package structure before creating them 

• Map out which content belongs to which package 

• Test package access by registering test users with different packages 

• Ensure at least one package provides basic event access 

• If you need to update your package settings BUT already have registrants, be sure to toggle on “Propagate changes to current registrants?” before saving.