Configure which profile fields are available for users to edit and which fields display on public attendee profiles. System defaults, registration questions, and user-defined fields (UDFs) are all available as profile display and edit options.
What Are Profile Edit and Display Settings?
Profile Edit Setup controls which fields users can edit in their profiles and which are required. Required fields must be completed and cannot be left empty. Only required fields count toward "complete user profile" tasks in user journeys and games.
Profile Display Setup controls which fields appear on public attendee profiles that other users can view. Fields with no values will still appear as empty fields on the profile display. When viewing profiles, users will also see options to chat with other users, schedule meetings, and send them a business card.
How to Access Profile Settings
- Log into your Chati event dashboard
- Navigate to Profile Setup
- Choose between two tabs:
- Profile Edit Setup - Configure what users can edit
- Profile Display Setup - Configure what's publicly visible
Understanding the Profile Table
Column Headers
Source: Shows field origin (System: Platform defaults, UDF: Account-level custom fields, Registration Question: Event registration questions)
- Field Name: The name of the profile field
- Show in Edit View: Whether this field appears when users edit their profile
- Required Field: Users must complete these fields and cannot leave them empty
Show on Public Event Profile: Whether this field appears when other attendees view profiles
Field Sources
System Fields: Built-in platform defaults (Name, Company, Job Title, etc.)
- UDF Fields: Account-level custom fields you've created
Registration Question Fields: Questions from your event registration form
How to Add a Field as Editable
Go to Profile Setup > Profile Edit Setup
- Find the field you want to make editable
- Toggle ON the "Show in Edit View" column for that field
Click Save at the bottom of the page
How to Make a Field Required
In Profile Edit Setup, find the field you want to require
- Ensure "Show in Edit View" is toggled ON first
- Toggle ON the "Required Field" column for that field
Click Save
Note: Some system fields like "User Level" and "User Type" cannot be made required (the toggle will be disabled).
How to Reorder Profile Fields
In either Profile Edit Setup or Profile Display Setup
- Click and drag the field rows up or down to reorder them
- Fields will appear to users in the order you set them
Click Save to apply the new order
Tip: Place the most important fields at the top of the list.
How to Change Field Labels
Click on the field name you want to change
- Type the new label name
Click Save
Note: The system remembers the original field purpose even when you change the label.
How to Control Public Visibility
Go to Profile Setup > Profile Display Setup
- Toggle ON "Show on Public Event Profile" for fields you want others to see
- Toggle OFF fields you want to keep private
Click Save
Important: Fields with no values will still appear as empty fields on the profile display.
How to Add More Profile Fields
Option 1: Create Registration Questions [Event Level]
- Go to Registration > Questions
- Click “Create New Question”
- Fill in the question details:
- Question: The question users will see
- Answer Format: How users will see answer options (and if it will be a single answer or multiselect)
- Settings: Ensure it is “Active” and decide if it should be a required field.
- Add Answer Options
- Click “Create” then save the page
- Return to the Profile Setup to enable the new field
Option 2: Create User Defined Fields (UDFs) [Account Level]
- Go to Event Account Settings > User Defined Fields
- Select User section
- Click Add New Field or similar button
- Fill in field details:
- Description: Internal reference
- Label: What users will see
- Data Type: Usually "String" for text
- Entry Type: Choose from dropdown, text area, checkboxes, etc.
- Save the UDF
- Return to Profile Setup to enable the new field
Quick Setup Checklist
Essential Fields to Enable for Most Events:
- Profile Picture
- Name or First Name/Last Name (Required)
- Email (Usually edit only, this must be required)
- Company Name
- Job Title
- User Profile (About Me section)
Common Fields to Hide from Public Display:
- Address fields
- Phone numbers
- Email addresses (unless you want to encourage direct contact)
Testing Your Configuration
- Check the edit experience: Go through profile editing as a test user
- Verify public display: View the test profile as another user would see it
Common Field Recommendations
For Networking Events: Enable industry, experience level, professional interests
For Educational Events: Enable learning goals, expertise areas, professional development interests
For Internal Company Events: Enable department, office location, current projects
For International Events: Enable Country and Time Zone fields
Remember to click Save after making any changes to apply your configuration.