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Support Topics

Account Settings

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API Integrations

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Configuring Event Settings

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Event Metrics and Reporting

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Event Navigation Style

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Getting Started

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Profile Setup

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Setting up Attendee Profiles

Setting Up Exhibitor Booths

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Setting up Webcasts

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Webcast Tracks

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Configuring your event settings

1. Click ‘Event Settings’ on the Event Settings Panel, then the ‘Settings’ tab. 

2. Under ‘Settings’ fill out the following: 

-Title* 

-Owner (whoever created the event will be listed as the owner by default) 

-Login Method (determine how attendees login to your event) 

A. When selecting the login method email and password, be sure to include password creation in your event’s registration process.  

B. The login method “email address only” is the most used login method. 

C. Anonyms login requires no email or profile information, as such it will reduce tracking and reporting depth. 

-Default Time Zone 

-Default Language 

-Approval Level (for internal tracking purposes only) 

-Event Options (toggle on or off) 

a. Event is Published (if turned off, you will not be able to preview your event environment) 

b. Template Mode 

c. Test Mode  

d. Default Handout View 

e. Edit Locked 

-Event Landing Page (first space that attendees are taken to within the event environment) 

3. Click the ‘Options’ tab 

4. Toggle the following on or off: 

Please note: 

-Event Search Options (Defines what you see in the event search) 

-User In-Event Options (Custom profile photo uploads, allowing private chats, and other options that give users more customization options within the event) 

-Agenda Builder Options (If you want to limit the items that users are able to add to their agenda, etc.)  

A. When enabling the agenda builder in your event, add “My Agenda” as a navigation bar item for your attendees. 

5. Set the following: 

-Default Agenda View 

-Marquee Speed 

6. Click ‘Save’ 

7. Click the ‘Dates’ tab 

*Admins should always set event dates. 

8. Set the following: 

-Live Dates 

-On-Demand Dates 

-Registration Dates 

-Data Portal Dates 

-Preview Period (For setting up a testing period before your event goes live. Only authorized users can access the event during this time)

Preview Period Options:

A. Toggle ‘Only admit booth and webcast staff during preview period’ to on or off. This setting will only allow users added as staff in spaces, booths, or webcasts the ability to enter the event during the preview period. 

B. User Type allowed to access preview (attendee, exhibitor, any, etc.). This setting will restrict preview period access to a unique user type, which can be assigned during registration or manually for each user. 

9. Click ‘Save’ 

10. Click the ‘Authorized Administrators’ tab 

*Select which account admins have access to edit this event. Until access is granted, admins will not be able to see or edit this event. 

11. Toggle ‘Event Access’ to on or off for the account admins 

12. Click ‘Save’ 

13. Click the ‘Languages’ tab 

14. Select the Language you’d like 

15. Click ‘Save’ 

16. Click the ‘Advanced’ tab 

17. Optionally fill out the following: 

-Login Redirect Link  

A. When users are brought to the event login page, they will be directed to this URL instead. 

-Logout Redirect Link 

A. When users log out of the event, they will be directed to this URL instead of going to the event login page. 

-External ID (for API integrations) 

18. Click ‘Save’ 

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