How can we help you today?

Support Topics

Account Settings

No posts available in this category.

Event Messaging

No posts available in this category.

Event Metrics and Reporting

No posts available in this category.

Getting Started

No posts available in this category.

Setting up Attendee Profiles

Setting Up Exhibitor Booths

No posts available in this category.

Setting up Webcasts

No posts available in this category.

Webcast Tracks

No posts available in this category.

Adding announcements to the event navigation bar

1. Click the 'Navigation’ on Event Settings Panel, then scroll down to ‘Icon Menu Items’  2. Click ‘New Icon Menu Item’   3. Fill out the following: ‘Title,*’ ‘Link Destination,*’ ‘Link Target,*’ ‘Menu Graphic,’ ‘Icon,’ and ‘Color’  -Title*: Required  -Link Destination*: Required (where the icon will navigate to)  -Link Target*: Required   -Menu Graphic: Select your graphic  […]

Show Me More

Adding announcements to an event

Event announcements are set up at the event level. In the event, announcements will always appear in the upper righthand corner.   1. Click the 'Messaging’ dropdown on Event Settings Panel, then ‘Announcements’  2. Click ‘Add New’  3. Within ‘General Settings,’ add the ‘Description,*’ ‘Message Editor,*’ and ‘Schedule List’  -Description*: Is not shown to users, […]

Show Me More

How to run a sponsor click summary report

The Sponsor Click Summary report will only collect things for any sponsor that has a sponsor logo added that is then clicked by attendees.  1. Click the 'Metrics’ dropdown on Event Settings Panel, then ‘Report Builder’  2. Click ‘Add New’  3. When selecting the Report Query Type, select ‘Sponsor Click Summary’ in the dropdown menu   […]

Show Me More

How to add an event sponsor

1. Click ‘Sponsors’ on Event Settings Panel  2. Add the following: ‘Sponsor Name,*’ ‘Logo,’ ‘Website URL,’ and ‘Abstract’  -Sponsor Name: Required  - Logo: Sponsor logo (select from library)  -Website URL: The website where the user is taken when they click on the sponsor’s logo  -Abstract: Not required  3. Click ‘Save’ 

Show Me More