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Creating Registration Confirmation Emails 

Each registration package in Chati can have its own customized confirmation email. This allows you to send targeted, package-specific information to attendees based on their registration type. Registration confirmation emails are automatically sent to users after they register. Step-by-Step: Configuring Confirmation Emails  Step 1: Access Email Settings  Step 2: Customize Email Content  Step 3: Test the Email  […]

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Understanding Registration Packages in Chati 

Registration packages are a fundamental component of event management in Chati. They function as ticket levels that determine what content and areas attendees can access within your virtual event.  What are Registration Packages? Registration packages are essentially the "ticket types" for your event. Each package you create defines:  Why Registration Packages Matter  Packages are critical […]

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How to upload bulk registrants  

1. Select ‘Registration’ on the navigation bar, then ‘Bulk Registration’  2. Select from one of two bulk registration upload options: ‘Import from a file’ or ‘Import all people who registered for a prior event,’ then hit ‘Launch’  a. Import from a file: Upload and import a CSV file, creating users if they do not already […]

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Adding supplemental, custom registration questions 

1. Select 'Registration’ on the navigation bar, then ‘Questions’  2. Click ‘New Question’  a. Label your Question* b. Select answer format from dropdown menu  c. Ensure question is active, and make it required (if preferred) by sliding the bar  d. Click ‘New Answer’ to provide your question’s answer(s), and comment entry mode (none, single line, […]

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Configuring IP Restrictions

Once your IP restrictions have been configured, you can select them when setting your registration restrictions. Learn how to set registration restrictions here.   1. Select ‘Registration’ on the navigation bar, then ‘IP Address Restrictions’  2. To restrict or allow specific IP address, click ‘New Item,’ and fill out the following:    a. Type - Specific IP, […]

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How to set registration restrictions 

Various registration restrictions are available. This is specifically related to restricting IP addresses, whitelisting, or blacklisting. You can also limit the number of registrations allowed for any given event.   1. Select ‘Registration’ on the navigation bar, then ‘Restrictions’  2. Set the following:  a. Maximum Number of Registrants (0 = unlimited)  b. IP Address and Email […]

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How to preview a registration page 

1. Select ‘Overview’ the Event Settings Panel  2. Click ‘Open’ next to the Registration Page(s) 

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How to set up a registration page 

1. Select ‘Registration’ on the navigation bar, and scroll down to ‘Pages’  2. Under ‘Pages’ click 'Registration Page’ under Page Title  3. Add a Title*, select a Package (if none default package will populate), and select from the two option sliders  a. Display Registration Package Selector b. Launch the event, when open, after successful registration […]

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