Event Registration & Microsite Archives - Chati Support 20 Years of Virtual Event Solutions Tue, 10 Feb 2026 17:17:06 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://support.chati.com/wp-content/uploads/2025/03/cropped-chati-icons-120px-32x32.png Event Registration & Microsite Archives - Chati Support 32 32 Creating Registration Packages  https://support.chati.com/creating-registration-packages/ Tue, 27 Jan 2026 20:45:27 +0000 https://support.chati.com/?p=5846 Step 1: Navigate to Registration Packages  Chati registration packages are created at the event level.  Step 2: Create a New Package  Step 3: Configure Package Settings  Step 4: Assign Package Items (Access Control)  This is where you define what attendees with this package can access:  Adding Rooms and Webcasts:  Important: Only add the rooms, webcasts, […]

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]]> Creating Registration Confirmation Emails  https://support.chati.com/registration-confirmation-emails/ Fri, 05 Dec 2025 21:46:33 +0000 https://support.chati.com/?p=5818 Each registration package in Chati can have its own customized confirmation email. This allows you to send targeted, package-specific information to attendees based on their registration type. Registration confirmation emails are automatically sent to users after they register. Step-by-Step: Configuring Confirmation Emails  Step 1: Access Email Settings  Step 2: Customize Email Content  Step 3: Test the Email  […]

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]]> Understanding Registration Packages in Chati  https://support.chati.com/understanding-registration-packages/ Mon, 03 Nov 2025 23:57:48 +0000 https://support.chati.com/?p=5790 Registration packages are a fundamental component of event management in Chati. They function as ticket levels that determine what content and areas attendees can access within your virtual event.  What are Registration Packages? Registration packages are essentially the "ticket types" for your event. Each package you create defines:  Why Registration Packages Matter  Packages are critical […]

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]]> How to upload bulk registrants   https://support.chati.com/how-to-upload-bulk-registrants/ Mon, 12 May 2025 17:49:11 +0000 https://support.chati.com/?p=5503 1. Select ‘Registration’ on the navigation bar, then ‘Bulk Registration’  2. Select from one of two bulk registration upload options: ‘Import from a file’ or ‘Import all people who registered for a prior event,’ then hit ‘Launch’ 

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]]> Adding supplemental, custom registration questions  https://support.chati.com/adding-supplemental-custom-registration-questions/ Mon, 12 May 2025 17:46:34 +0000 https://support.chati.com/?p=5498 1. Select 'Registration’ on the navigation bar, then ‘Questions’  2. Click ‘New Question’  2. Click ‘Save’  3. If you are using the registration question via API call, you can find the required Survey Keys in the Diagnostic Information of the Event Overview page. 

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]]> Configuring IP Restrictions https://support.chati.com/configuring-ip-restrictions/ Mon, 12 May 2025 17:43:59 +0000 https://support.chati.com/?p=5493 Once your IP restrictions have been configured, you can select them when setting your registration restrictions. Learn how to set registration restrictions here.   1. Select ‘Registration’ on the navigation bar, then ‘IP Address Restrictions’  2. To restrict or allow specific IP address, click ‘New Item,’ and fill out the following:    3. Once you have set […]

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]]> How to set registration restrictions  https://support.chati.com/how-to-set-registration-restrictions/ Mon, 12 May 2025 17:41:03 +0000 https://support.chati.com/?p=5489 Various registration restrictions are available. This is specifically related to restricting IP addresses, whitelisting, or blacklisting. You can also limit the number of registrations allowed for any given event.   1. Select ‘Registration’ on the navigation bar, then ‘Restrictions’  2. Set the following:  3. Once you have set your registration restrictions, click ‘Save’ 

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]]> How to preview a registration page  https://support.chati.com/how-to-preview-a-registration-page/ Mon, 12 May 2025 17:37:26 +0000 https://support.chati.com/?p=5485 1. Select ‘Overview’ the Event Settings Panel  2. Click ‘Open’ next to the Registration Page(s) 

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]]> How to set up a registration page  https://support.chati.com/how-to-set-up-a-registration-page/ Mon, 12 May 2025 17:35:23 +0000 https://support.chati.com/?p=5476 1. Select ‘Registration’ on the navigation bar, and scroll down to ‘Pages’  2. Under ‘Pages’ click 'Registration Page’ under Page Title  3. Add a Title*, select a Package (if none default package will populate), and select from the two option sliders  4. Select Page Template  5. Provide Page Abstract  6. Add New, Edit, or Delete […]

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