Event Messaging Archives - Chati Support

Creating Registration Confirmation Emails

Fri, 05 Dec 2025 21:46:33 +0000

Each registration package in Chati can have its own customized confirmation email. This allows you to send targeted, package-specific information to attendees based on their registration type. Registration confirmation emails are automatically sent to users after they register. Step-by-Step: Configuring Confirmation Emails Step 1: Access Email Settings Step 2: Customize Email Content Step 3: Test the Email […]

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Email Templates

Mon, 11 Aug 2025 14:33:19 +0000

1. Click the 'Tools’ dropdown on Event Settings Panel, then 'Template Matrix.’ Here you’ll see various templates for emails, login pages, etc. 2. Scroll down until you reach email templates. You have the ability to change these templates out should you choose to.

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Sending a test email

Mon, 11 Aug 2025 14:31:43 +0000

1. Click the 'Messaging’ dropdown on Event Settings Panel, then ‘Emails’ 2. Click into an already existing email that you created. 3. Click ‘Send a Test Email’ in the upper right hand corner. 4. Click ‘Select User’ to pick users in the system who will receive the test email (can search by name). 5. Click […]

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Creating an email distribution list

Mon, 11 Aug 2025 14:30:09 +0000

1. Click the 'Messaging’ dropdown on Event Settings Panel, then ‘Emails’ 2. Click into an already existing email that you created 3. Scroll down to Distributions [ET], then click ‘Create New Distribution,’ then ‘Filters.’ This is where you will decide who you want your email to go to. Select all applicable options that suit your […]

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Setting up Email Reminders/Confirmations

Mon, 11 Aug 2025 14:23:47 +0000

1. Click the 'Messaging’ dropdown on Event Settings Panel, then ‘Emails’ 2. Click 'Add New’ 3. Fill out the Email Properties 4. Visit the Email Template library if you wish to start from a Chati email template (Nexus is recommended) 5. Once a template has been selected, scroll down to the Email Content Editor* 6. […]

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Creating an Announcement Schedule

Mon, 11 Aug 2025 14:21:13 +0000

1. Click the 'Messaging’ dropdown on Event Settings Panel, then ‘Announcements’ 2. Click into an announcement that you’ve already created 3. Scroll down to ‘Schedule List’ 4. Click ‘New Item’ 5. Set the following: ‘Date/Time To Send,’ ‘User Type,’ and ‘In Space’ 4. Click ‘Create’

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Announcements Advanced Settings

Mon, 11 Aug 2025 14:18:42 +0000

1. Click the 'Messaging’ dropdown on Event Settings Panel, then ‘Announcements’ 2. Click into an announcement that you’ve already created 3. Click ‘Advanced Settings’ 4. Set the following: ‘Display Order,’ ‘User Type,’ ‘Sponsor,’ and ‘Duration’ 5. Click ‘Save’ 6. Click ‘Create’ 7. Fill out the following: ‘Title,’ ‘Output Type,’ ‘Fields,’ and any ‘Filters’ 8. Click […]

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Adding announcements to the event navigation bar

Tue, 15 Jul 2025 17:58:36 +0000

1. Click the 'Navigation’ on Event Settings Panel, then scroll down to ‘Icon Menu Items’ 2. Click ‘New Icon Menu Item’ 3. Fill out the following: ‘Title,*’ ‘Link Destination,*’ ‘Link Target,*’ ‘Menu Graphic,’ ‘Icon,’ and ‘Color’ 4. Click ‘Modify’ 5. Click ‘Save’

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Adding announcements to an event

Tue, 15 Jul 2025 17:56:07 +0000

Event announcements are set up at the event level. In the event, announcements will always appear in the upper righthand corner. 1. Click the 'Messaging’ dropdown on Event Settings Panel, then ‘Announcements’ 2. Click ‘Add New’ or 'Copy" Announcements from the same event (not other events in the account) can be copied. 3. Within […]

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